Terms and Conditions - Use of The Website

1. General Information

(a) The following Terms and Conditions - Use of The Website, is for you, the Users (referred as "the User" thereafter) to agree to be bounded by when accessing and/or using the websites, e.g., www.travel.com.hk and sub-websites, e.g., www.travel.com.hk/sweden.htm, (each website and sub-website is individually and collectively referred to as "the Website") that contain, without limitation, materials, contents, data, travel products and services shopping facility and information which may be offered from time to time by Tiglion Travel Services Company Limited (referred as "the Company" thereafter). User's use of the Website is additionally subject to the following other Terms and Conditions, namely:

- Terms and Conditions - Use of The Website

- Terms and Conditions - Privacy Policy

(all the above mentioned Terms and Conditions are collectively referred as "All Terms and Conditions" thereafter).

(b) User's access and/or use of the Company's Website is expressly conditioned on the User's acceptance of All Terms and Conditions contained in this Agreement. By accessing and/or using the Website of the Company, the User signifies the User's assent to All Terms and Conditions. If the User does not agree with any of All Terms and Conditions, the User must not access and/or use the Website of the Company.

(c) Words and terms used in All Terms and Conditions importing the singular include the plural and vice versa and words importing one gender include all genders.

(d) The Company may change All Terms and Conditions from time to time without prior notification to the User. By continuing accessing and/or using this Website, the User implies agreement to the latest All Terms and Conditions. Continued access and/or use of the Website after such changes shall constitute the User's consent to such changes.

(e) The Company may, at any time and at its sole discretion and without cause or notice, terminate or restrict any User's access to and/or use of the Company's Website or refuse to give effect to any booking, reservation, purchase, travel transactions requested and/or initiated by any User without being required to give any reasons or advance notice.

(f) If the User has any questions about All Terms and Conditions, please contact the Company for clarification.

2. Use of the Website

(a) The User shall access and/or use this Website only for the purposes of discovering travel products and services; and making reservations and purchases of travel products/services from the Company, offered from time to time by the Company. No part of this Website nor any of its materials, contents, data and information shall be exploited by the User commercially or used for any speculative, fraudulent mischievous, unlawful or prohibited purpose whatsoever, including but not limited to re-sale of goods, products and information as provided by the Company.

3. Accuracy of Information

(a) The Company does not endorse or recommend any particular travel service provider, and/or products, services. The Company has taken reasonable care that the content of this Website, including but not limited to, all travel information and listings are correct but are subject to amendment at any time without notice. The Company publishes such information in good faith. As User you acknowledge and accept that the Company cannot and has not completely checked the accuracy of all information provided by travel service providers such as airlines and hotels. The User should make her/his own evaluation of the accuracy or completeness of any information, opinion, advice or other content available through the Website.

4. Termination

(a) The Company reserves the right at any time at its sole and absolute discretion and without notice to revoke the right of any User to access and/or use the Website . The User agrees that the Company, in its sole discretion, may terminate the User's membership, login id, password, account or access and/or use of the Website, cancel the User's reservation/booking requests or purchases of travel products/services from the Company, and remove and discard any materials, contents, information, online reservation facility, online transaction facility within the Website for any reason, including, without limitation, for lack of access and/or use or if the Company believes that the User has violated or acted inconsistently with All Terms and Conditions of this Agreement. The Company may also in its sole discretion and at any time discontinue providing the Website, or any part thereof, with or without notice.

(b) The User agrees that any termination of the User's access to and/or use of the Website under any of All Terms and Conditions of this Agreement may be effected without prior notice, and User acknowledges and agrees that the Company may immediately deactivate or delete the User's membership or account and all related information and files in the User's account and/or bar any further access to such files or use the Website. Further, the User agrees that the Company shall not be liable to the User or any third-party for any termination of the User's access and/or use of the Website and the consequences thereafter.

5. Exclusion of Warranty

(a) The access, content, data, facility and other features of this Website (referred to as the "Features" thereafter) are provided by the Company for the User's personal viewing and convenience. No warranty is made, whether express or implied, with respect to the accuracy, reliability, merchantability, fitness for a particular purpose, title or non-infringement of the Features and the Company does not warrant that the Website, the server, the software, the computer equipment or other facilities used will be free from viruses or harmful components or that the Features will operate in an uninterrupted or error-free manner. The Company disclaims any and all implied warranties relating to the provision of the Features.

6. Disclaimers and Limitation of Liability

(a) The Company and its officers, directors, employees and agents, shall in no event, be liable for, any damages to, or viruses that may infect the User's computer equipment or other property on account of the User's access and/or use of the Website or the User's downloading of any materials, contents, data, text, images, video or audio from the Website.

(b) In no event shall the Company and its officers, directors, employees and agents be liable for any injury, loss, claim, damage, or any special, exemplary, punitive, indirect, incidental or consequential damages of any kind (including but not limited to loss of profits or lost savings), whether based in contract, tort, strict liability, or otherwise, which arises out of or is in any way connected with (1) the use of or reliance on the Website or any of its contents, (2) failure or delay to update the data or presentation of inaccurate or corrupt data at the Website, (3) any access and/or use of the Website or Features found herein, (4) any failure or delay (including, but not limited to the access and/or use of or inability to access and/or use the Website, any component of this Website), or (5) the performance or non-performance by the Company and its officers, directors, employees and agents even if such party has been advised of the possibility of damages to such parties or any other party.

7. Indemnification

(a) The User shall defend and indemnify the Company and its officers, directors, employees and agents from and against any damages, claims, cause of action or demand, including without limitation reasonable legal and accounting fees, brought by or on the User's behalf or by third parties as a result of the User's access and/or use of the Website.

8. Governing Laws

(a) This Agreement shall be governed by and construed in accordance with the laws of Hong Kong Special Administration Region (HKSAR), without giving effect to any principles of conflicts of law. Those Users who choose to access and/or use the Website from other geographies and locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable. Except for equitable relief sought by the Company, which may be sought in any court of competent jurisdiction, the User consents to the exclusive jurisdiction of the Hong Kong Special Administrative Region courts.

9. Ownership, Copyright and Trademarks

(a) The Website is designed and created exclusively by the Company. The contents and the online travel product/service reservation, booking facility or transaction facility provided and offered from time to time on this Website are owned by the Company. Unauthorized use is strictly prohibited. All titles, trademarks, trade names, brands, logos, ownership rights and intellectual property rights, including copyright, rest with the Company.

(b) The User shall not at any time and/or by any means copy, reproduce, distribute, sell, transfer, republish, store, archive or use other than as intended at this Website with or without alteration or modification, any of the works, designs, contents, trademarks, trade names, brands and logos without the prior written permission of the Company.

10. Links to Third Party Websites

(a) This Website may contain hyperlinks to their third party websites for convenience only. These third party websites are not maintained by the Company and the Company is not responsible, nor does it control the contents and information of such third party websites. The aforesaid hyperlinks do not imply any association with or endorsement by the Company of the publishers of the third party websites or their products and/or services offered.

11. Notes, Notices and Disclaimers

(a) Notes, notices and disclaimers are posted throughout the Website so as to ensure that the User is duly notified and reminded of the User's obligations upon using the Website or making travel transactions at the relevant time. Unless otherwise expressly stated, in accepting All Terms and Conditions, the User is also deemed to have been notified and to have accepted and consented to the terms and conditions stipulated in the said notes, notices and disclaimers.

Personal Information Collection Statement and Privacy Policy Statement

Personal Information Collection Statement

1. Anonymous browsing

(a) You can visit most of the parts of this site without giving us any information about yourself.

2. Purpose of Personal Data Entered

(a) From time to time, it is necessary for customers to supply to us with data in connection with using our value-added service including, but not limited to, placing an order for our product and service we sell or those we sell on behalf of a third-party, or subscribe to a mailing list.

(b) The purpose of personal data entered in a form will be used for the the purpose of the form only (e.g. to place an order for our product and service we sell or those we sell on behalf of a third-party, or subscribe to a mailing list, etc), as indicated on the form.

3. Possible Transferees

(a) On cases where we are accepting order for a third party's product or service, we might be needed to relay the necessary information to the third party, in order for the third party to be able to deliver the service or product to you.

(b) On cases, we might disclose such information to any agent, contractor or third party service provider who provides administrative or any other services to us in connection with the operation of our business regarding the order you place on us.

(c) Otherwise, we will not disclose (share, sell or divulge) it to external organizations unless we have informed you, been authorized by you, or are required to do so by law.

4. Rights of Access and Correction

(a) You have the right to request access to and correction of information about you held by us.
If you wish to access or correct your personal data held by us, please e-mail tls@tiglion.net, quoting the URL of the form where you have entered your information, the original particulars of your personal data, and the desired alterations.

5. Security Measures

(a) Most of our forms, where you send your personal information to us with, are protected by SSL, an encrypted communication channel, during the transmission. Once we have received such information, we will maintain this information according to our usual strict security and confidentiality standards.

Privacy Policy Statement

1. General Statement of Policy

(a) We are devoting our maximum effort in attempt to meet fully, and where possible exceed, internally recognised standards of personal data privacy protection, in complying with the requirements of the Hong Kong Personal Data (Privacy) Ordinance. In doing so, we will ensure compliance by our staff with the strictest possible standards of security and confidentiality.

2. Statement of Practice

(a) We have tried our best to minimize the amount of information requested from you. The information we request in the form is required for us to perform the delivery of product and service you ordered.

(b) Failure in supplying such data may result in our inability to perform the delivery of service and product you ordered.

3. Service Providers

(a) On cases where we are accepting order for a third party's product or service, we might be needed to relay the necessary information to the third party, in order for the third party to be able to deliver the service or product to you.

(b) On such cases, once the information has been transferred to these parties concerned, it will be out of the scope of the privacy protection of the PPS we afforded and would be handled by the normal practice of these parties.

4. Accuracy of Personally Identifiable Information

(a) You have the right to request access to and correction of information about you held by us.
If you wish to access or correct your personal data held by us, please e-mail tls@tiglion.net, quoting the URL of the form where you have entered your information, the original particulars of your personal data, and the desired alterations.

5. Retention of Personally Identifiable Information

(a) Under our normal practice, the personal information you entered will be retained by us only as long as the needs for our business relationship persist and in accordance with prevailing legal requirements.

6. Disclosure of Information about Individuals

(a) We do not disclose personally identifiable information to other parties unless we are collecting it with an order we sell on a third party's behalf in order to facilitate such order to be processed, or as required by law.

7. Security Measures

(a) Most of our forms, where you send your personal information to us with, are protected by SSL, an encrypted communication channel, during the transmission. Once we have received such information, we will maintain this information according to our usual strict security and confidentiality standards.

8. Contact Person for Answering Enquiries About your Privacy Policy and Practices

(a) If you have any queries about our Privacy Policy and Practices, please e-mail them to "tls@tiglion.net".